We manage the sensory environment in your lobby, corridors, restrooms and public spaces continuously so your guests’ first impression is the one your brand standards demand.
Guests form their lasting impression of your property within the first 90 seconds of arrival – before they have any service interaction. The lobby’s scent, air quality and sensory feel are doing that work, whether you’ve planned for it or not.
→We make sure that impression is intentional.
“Smelled musty.” “Hallway had a strange odor,” Bathroom felt unclean even though it looked fine.” These phrases live in your TripAdvisor and Google reviews – and they cost you bookings every time a future guest reads them.
→We protect your review scores at the source.
Join America's best hotels & resorts that trust AeroWest
Request a free, no-obligation facility assessment. Our rep will walk your priority public areas and tell you specifically what we can do — before you commit to anything.
